Frequently Asked Questions

What is your material thickness tolerance?

You can check out our material tolerances on our resources page. Each alloy has different thickness tolerances, make sure to select your desired material

What is your cut tolerance?

Our standard cut tolerance is .005". You can learn more about what to expect from your laser cuts parts on our services page: Here!

Do you offer deburring?

Absolutely! Our deburring and finishing process comes at no additional cost to you. We utilize a range of techniques to eliminate minor flaws, scrapes, and rough edges that remain from the cutting process. If your part meets the deburring requirements, it will be selected for this process automatically.

My part isn’t what I expected, what do I do?

Our top priority is your satisfaction, which is why we provide a 100% guarantee for either a full refund or replacement of your parts. In some cases, we may request photographs of your component or a brief explanation of the aspects you were not satisfied with, so we can identify the issue and prevent it from happening in the future.